Privacy Policy

This Privacy Policy explains how Sunray Labs AI collects, uses, stores, and protects information when you use Solis, our website, and related services.

We design Solis for serious AI work, so privacy, transparency, and control are central to the product experience.

We may collect account information such as your name, email address, authentication details, plan information, and support communications.

We process the content you provide to the service, including prompts, chat messages, uploaded documents, URLs, generated artifacts, mission data, memory entries, and configuration choices.

We also collect usage and technical information such as feature activity, credit usage, model selections, device and browser information, log data, and diagnostic events needed to operate and secure the platform.

We use information to provide the AI workspace, authenticate users, run mission and memory features, process files, generate responses, improve reliability, prevent abuse, support billing, and communicate with users.

We may use aggregated or de-identified information to understand product performance, improve user experience, and guide product development.

Depending on your configuration and feature use, prompts, files, and outputs may be processed by third-party AI providers, search providers, infrastructure providers, analytics services, or locally hosted services.

We aim to minimize unnecessary external processing where possible and provide configuration options for cost and privacy-conscious workflows, including local-first services where available.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

We use reasonable technical and organizational safeguards to protect information. No online service is completely secure, so users should avoid submitting highly sensitive information unless they are comfortable with the configured processing path.

You may update account information, manage uploaded knowledge, delete saved memory where supported, and configure product settings available in the workspace.

You can contact us to request access, correction, deletion, or other privacy-related assistance, subject to identity verification and applicable law.

Sunray Labs AI registered office is at 10, Vaktang Gorgasali Street, Tbilisi, Georgia. Visit sunraylabsai.com for company information.

For privacy questions or requests, contact Sunray Labs AI through the contact page or your account support channel.